Frequently Asked Questions

Your Glacier Skywalk admission includes: shuttle transportation between the Columbia Icefield Glacier Discovery Centre and the Glacier Skywalk, a hand-held audio guide and access to the interpretive walkway and the glass-floor platform.

Yes! We encourage all guests to bring their cameras, phones, video recording devices and record their memories and moments at the Glacier Skywalk. We would also love for them to be shared on Facebook, Twitter and Instagram with #glacierskywalk #explorerockies @pursuitbanffjaspercollection

To limit the environmental footprint of the Glacier Skywalk, we have not installed or equipped the Glacier Skywalk with washroom facilities. Guests will need to use the washrooms at the Columbia Icefield Glacier Discovery Centre, before or after their visit to the Glacier Skywalk.

For up-to-date Glacier Skywalk daily operating hours please visit the Hours & Rates page.

Parking at the Glacier Skywalk is located at the Columbia Icefield Glacier Discovery Centre: Latitude 52.220281, Longitude -117.2249. No parking is available at the Glacier Skywalk itself, a free shuttle service leaving from the Centre every 15 minutes will take you to the Glacier Skywalk.

Shuttle buses are scheduled to run continuously every 15 minutes throughout the daily hours of operation departing from the Columbia Icefield Glacier Discovery Centre. Please note schedules may change pending the time of season.  

Those who have purchased the Glacier Skywalk only will depart from the same bays as our current Glacier Adventure shuttles at the Columbia Icefield Glacier Discovery Centre. The queue hallway will be divided — one side for the Glacier Adventure guests and one side for the Glacier Skywalk guests. Those who have purchased the Glacier Adventure will depart for the Skywalk directly from the transfer bays when arriving back from the Glacier.

The shuttles can accommodate up to 56 people. This number will include both seated and standing spots.

We recommend 40-45 minutes, however guests are welcome to spend as much or as little time at the Glacier Skywalk as they like.

Pets are unfortunately not allowed on the Glacier Skywalk. The buses that transport guests to the Glacier Skywalk are enclosed and we need to consider guests with allergies. While we trust that our guests are responsible pet owners with wonderful, friendly pets, we would like to avoid the risk of a panicked animal endangering itself or other guests.

The Glacier Skywalk and Discovery Trail should not be slippery. In the event of poor weather conditions our staff will be working to keep it clear of snow & ice. However we are at the will of nature and therefore, recommend that guests wear appropriate closed-toe footwear with a gripping sole; solid running shoes or hiking boots would be best.

Yes! The Walkway is a sidewalk type of access that can easily accommodate wheelchairs, walker and strollers. Those requiring wheelchair access to the Skywalk will travel via our wheelchair van service, which needs to be booked at least 24 hours in advance either at one of our Explore Rockies outlets or directly at the attraction. For walk-in service we will do our best to accommodate based upon available resources and tour availability. 

The length of the interpretive trail is 400 metres from one end to the other. If guests do the full trail from one end and back they will be walking 800 metres.

The glass-floor platform of the Glacier Skywalk is approximately 918 feet (280 metres) above the valley floor. The Discovery Vista (glass-floored platform) extends 35 metres out from the edge of the cliff face.

While guests will be sure to see a lot from the Glacier Skywalk (mountains, waterfalls, rivers and wildlife), the experience is so much more! Guests will be exposed to a world where glaciers rest above and birds soar below, and learning opportunities are all around. Interactive displays, audio commentary systems and roving interpretive guides all make the Glacier Skywalk so much more than just a place to see the sights.

No. Parks Canada requires all adult visitors to Canada’s national parks to buy a permit for the duration of their stay to support visitor services and facilities. Day Passes or a yearly Discovery Pass are available to buy in-person at Parks Canada's park gates and information centres in Banff and Jasper. Admission for youth 17 and under is free.

You are more than welcome to bike to the Glacier Skywalk, however, we ask that you be cautious while riding to the Glacier Skywalk as the highway is narrow and will have a fair amount of traffic including buses and cars.

The safety of our guests is our biggest priority. If we experience severe weather that we feel will put our guests at risk we will close the Glacier Skywalk. Such unusual, severe weather would include lightning, blizzard conditions, severe rain or extreme winds.

Yes. While we encourage all guests to purchase their tickets prior to boarding the shuttle bus, the bus itself is free. Therefore, we will have a ticket booth and agents stationed at the Glacier Skywalk to allow people to purchase tickets last minute. These ticket agents will be scanning the tickets before guests can enter the interpretive trail.

For available discounts and packages please visit one of our Explore Rockies Locations or inquire directly at one of our attraction ticket desks. 

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