Pursuit's Covid Safety Promise is our commitment to the safety and well-being of our guests and staff. Through this program, we will ensure that everyone feels safe at our experiences so that the power of our places can shine through.

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Safety First is our #1 Core Value

 

Pursuit's Safety Promise is our commitment to the safety and well-being of our guests and staff.  

Through this program, we will ensure that everyone feels safe when visiting Maligne Canyon Icewalks and that this unforgettable destination can continue to make a positive impact on our guests. When you decide to visit us, you can feel confident that you’ve made the right choice.

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SAFE: Ensure adequate physical distancing
  • Reduce occupancy on the Maligne Canyon Shuttles to promote social distancing.
  • We will be checking everyone's health and temperature before each tour begins. Face masks will be mandatory in shuttles and in Maligne Canyon Wilderness Kitchen. Although we will have disposable options, please bring your own to help reduce waste.
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CLEAN: Heightened hygiene and sanitation protocols
  • Increased cleaning protocols throughout experiences.
  • Sanitize equipment after each tour.
  • Hand sanitizer will be provided throughout the experience
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INFORMED: Rigourous staff training and communications
  • Train staff to ensure everyone’s safety & well-being.
  • Ongoing collaboration with regional partners & experts.
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PEACE OF MIND: Taking a positive approach
  • We believe travel makes the world a better place. It creates strong connections in unexpected ways, builds communities and strengthens our understanding and empathy. Now more than ever, it’s time we all work together.
  • As practitioners of exceptional hospitality, we’re committed to inspiring those around us. We value optimism and so we smile and incorporate laughter and joy into our experiences.
  • We believe these remarkable places have the power to heal and inspire. We are grateful to live and work here. We invite guests to join us in experiencing the power of these iconic destinations.
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Cancellation Policy

Still concerned about making a booking? We understand, and have implemented a special policy that allows you to cancel up to 2 days before your trip for a full refund for all attraction experiences.

To learn more, please reach out to our team and we’ll make sure you have all of the information you need.

Working Together

Our teams are diligently implementing these distancing and cleaning initiatives in collaboration with our local, provincial and federal organizations.

Below are some of the standards that we have drawn from to ensure our Safety Promise meets or exceeds health, industry and governmental recommendations and regulations. Since these best practices and regulations continue to evolve as new information is released, so too will our Safety Promise.

Questions? Contact our Local Experts

A member of our team will respond within 24 hours (weekdays) and 48 hours (weekends).

 
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