Banff Jasper Collection: Transportation Safety Promise

A bus drives down an open road next to some forest.

Safety First Is Our #1 Core Value

Pursuit's Safety Promise is our commitment to the safety and well-being of our guests and staff. Through this promise, we’ve continued to apply enhanced cleaning, training and anti-transmission practices on all of our vehicles.

No matter when you visit, ensuring everyone can enjoy the incredible places we operate in with absolute peace of mind remains a priority.

Enhanced Cleaning Program

We use Health Canada-approved cleaners in all our shared spaces.
In our buses, we engage in thorough spot cleaning after each outing.

You’ll also find hand sanitizer stations throughout your experience.
In staff spaces, we have improved and enhanced our cleaning protocols.

Rigorous Staff Training

Our staff onboarding and training is more rigorous than ever. We are always evolving and improving.
We have established protocols for staff illness reporting and management to help ensure healthy people stay that way.

We are committed to ongoing engagement and collaboration with our industry and governmental partners, ensuring we are aligned in protecting our guests, staff and communities.

Peace of Mind

As practitioners of exceptional hospitality, we’re committed to inspiring those around us. We value optimism and so we smile and incorporate laughter and joy into our experiences.

Cancellation Policy

We have implemented a special policy that allows you to cancel up to 24 hours before for Brewster Sightseeing Tours and up to 90 minutes before for Brewster Express trips.

To learn more, please reach out to our team and we’ll make sure you have all of the information you need.

Working Together

Here are some of the standards that we have drawn from to ensure our Safety Promise meets or exceeds health, industry and governmental recommendations and regulations. Since these best practices and regulations continue to evolve as new information is released, so too will our Safety Promise.