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Pursuit's Safety Promise is our commitment to the safety and well-being of our guests and staff.
Through this program, we will ensure that everyone feels safe when visiting the Columbia Icefield and that this unforgettable destination can continue to make a positive impact on our guests. When you decide to visit us, you can feel confident that you’ve made the right choice.
We have implemented a special policy that allows you to cancel up to 2 days before your visit for a full refund for all attraction experiences.
To learn more, please reach out to our team and we’ll make sure you have all of the information you need.
Our teams are diligently implementing these distancing and cleaning initiatives in collaboration with our local, provincial and federal organizations.
Below are some of the standards that we have drawn from to ensure our Safety Promise meets or exceeds health, industry and governmental recommendations and regulations. Since these best practices and regulations continue to evolve as new information is released, so too will our Safety Promise.
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Banff Gondola | Lake Minnewanka Cruise | Maligne Lake Cruise
A member of our team will respond within 24 hours (weekdays) and 48 hours (weekends).
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