Brewster Express and Sightseeing
Cancellation Policy: Fully refundable based on changes and cancellations made up to 90 minutes prior to departure for Brewster Express services or 24 hours prior to departure for Brewster Sightseeing tours. Please always call to confirm your trip the day before departure. No payment shall be due or owing under these terms absent the provision of valid proof of identity to Brewster.
Seating: Seating is based on a first-come, first-serve basis. If you have a request based on special needs, please speak with your driver when you board the motor coach and we will do our best to accommodate your request. Pet Policy: To maintain the comfort of all of our guests aboard, pets are not allowed.
Baggage Policy: The luggage or articles accepted and transported by Brewster Inc. are subject to the luggage policy and conditions as set herein. Guests travelling with Brewster Inc. are limited to two checked pieces of luggage per person. Total checked luggage weight per person is not to exceed 30 kg (66 lb.); excess luggage may be subject to a surcharge of $25 per piece. Each piece of luggage must have an identification tag attached to it that includes name, return address, and telephone number. All guests travelling with Brewster Inc. should carry any medications or necessary belongings with them onboard the motor coach. Oversized items, e.g., sports equipment, may be subject to a surcharge. Passengers are prohibited from carrying weapons, firearms, ammunition, incendiary devices, explosive, flammable, hazardous, illegal, or radioactive materials or other potentially dangerous items. Brewster Inc. has the right to search any passenger’s luggage or personal effects for any such items and in its sole discretion may confiscate, store, destroy, or surrender to an appropriate authority any item that it reasonably considers is or may become dangerous, and to refuse boarding, or remove, any passenger who declines to cooperate in such a search or to surrender such an item. Money, jewelry, negotiable papers, cameras, video and electrical equipment, electronic devices, computers and accessories, cellular telephones, medical equipment, sporting goods, wheelchairs, personal mobility devices, walkers, and strollers are checked at the owner’s risk.
Brewster Inc. is not responsible for any loss or damage caused to or by these articles and they are subject to Brewster Inc.’s maximum liability policy. All pets or animals (excluding guide dogs) are prohibited from travelling onboard Brewster Inc. vehicles. Maximum Liability for loss or damage to personal checked baggage and specialty items is limited to a maximum of $500 CAD per piece of checked luggage. Brewster Inc. will not cover full replacement cost of misdirected or damaged luggage and contents. Liability is restricted to personal luggage consisting of wearing apparel, toilet articles or similar effects for personal use and comfort, as well as articles other than personal luggage, which may be checked and handled in accordance with Brewster’s luggage policy. Liability does not apply to carry-on luggage, items transported for or belonging to other persons, or items intended for sale. Brewster is not liable for damage resulting from over-packing or non-structural damage considered normal wear and tear, such as scratches, scuffs, nicks, missing pull straps, zipper damage, damage to wheels, manufacturers’ defects, soils, stains, or spillage. Please contact a Brewster Inc. representative if you have any questions about the materials you intend to transport.
Child Policy: Children aged 8 and older may travel on our motor coach unaccompanied, provided that an "Unaccompanied Minor Agreement" has been completed and submitted to Banff Jasper Collection by Pursuit prior to travel. Any child under the age of 8 must be accompanied by someone 15 years of age or older.