Frequently Asked Questions

In Banff and Jasper, we have introduced stringent cleaning and safety protocols to safely operate for all travelers who visit Banff and Jasper. International travel to Canada is currently restricted. Please see our complete information page for more information on our Safety Promise.

The Elk + Avenue is located on Banff Avenue, ideally situated just two blocks from the downtown centre and just a short stroll from boutique shopping and world-class dining options. Treat yourself to a unique dining experience in our newly renovated on-site restaurant Farm & Fire.

Yes, the Elk + Avenue is pet friendly. Please refer to our Terms and Conditions for our Pet policy.

No. We are pleased to offer our guests a 100% non-smoking environment. 

The Elk + Avenue offers an assortment of modern rooms, available in two queen or one king bed configurations. For those who require more space, loft suites and large premium deluxe rooms offer enhanced living space for your stay. Our newly-renovated modern rooms feature upgraded beds, furniture and décor along with luxury amenities.

No. Parks Canada requires all adult visitors to Canada’s national parks to buy a permit for the duration of their stay to support visitor services and facilities. Day Passes or a yearly Discovery Pass are available to buy in-person at Parks Canada's park gates and information centres in Banff and Jasper. Admission for youth 17 and under is free.

Yes. We are pleased to offer complimentary heated underground parking. There is a 6’1” vehicle height restriction. Space is limited and is offered on a first-come, first-served basis. If there is no parking available upon your arrival, check out this article for more options.

Whilst your reservation does not include breakfast, we are pleased to offer brunch and dinner à la carte at our newly renovated Farm & Fire restaurant conveniently located in the main lobby.

Visitors stay anywhere from two to four nights all the way up to two weeks or longer depending on what you have planned while you’re here. There is no shortage of activities, events and attractions in Banff National Park. The Pursuit Adventure Centre is conveniently located within the Elk + Avenue. Our Adventure experts will gladly assist you in making bookings as well as providing directions to must-see and must-do activities.

Currently, both the Elk + Avenue and the Mount Royal Hotel are classified as 3-star properties as per CHA guidelines.

Pursuit currently operates two hotels in Banff; the Elk + Avenue and the Mount Royal Hotel and multiple properties in Jasper National Park, find more details here.