Your safety is our priority. We are working around the clock to make sure our experiences will be safe for all of our guests this coming summer season, allowing you to book and visit us with confidence.

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Frequently Asked Questions

In Banff and Jasper, we have temporarily closed operations at some attractions and hotels. International travel to Canada is currently restricted. Please see our complete information page for more information on our response to the crisis.

The Elk + Avenue is located on Banff Avenue, ideally situated just two blocks from the downtown centre and just a short stroll from boutique shopping and world-class dining options. If you prefer to stay on-site, enjoy a refreshing break on our seasonal outdoor patio overlooking Banff Avenue. Cozy up with a beverage at RG’s Lounge or treat yourself to a classic dinner or breakfast at Ricky’s All Day Grill

The Elk + Avenue does not allow pets.

No. We are pleased to offer our guests a 100% non-smoking environment. 

The Elk + Avenue offers an assortment of modern rooms, available in two queen or one king bed configurations. For those who require more space, loft suites and large premium deluxe rooms offer enhanced living space for your stay. Our newly-renovated modern rooms feature upgraded beds, furniture and décor along with luxury amenities.

No. Parks Canada requires all adult visitors to Canada’s national parks to buy a permit for the duration of their stay to support visitor services and facilities. Day Passes or a yearly Discovery Pass are available to buy in-person at Parks Canada's park gates and information centres in Banff and Jasper. Admission for youth 17 and under is free.

Yes. We are pleased to offer complimentary heated underground parking. There is a 6’1” vehicle height restriction. Space is limited and is offered on a first-come, first-serve basis. 

We are pleased to offer several hotel packages that include breakfast at Ricky’s All Day Grill conveniently located in the main lobby. Our Guest Service Agents can also be contacted directly to review your reservation details. 

Visitors stay anywhere from two to four nights all the way up to two weeks or longer depending on what you have planned while you’re here. There is no shortage of activities, events and attractions in Banff National Park. The Explore Rockies Activity Centre is conveniently located within the Elk + Avenue and an Explore Rockies expert will gladly assist you in making bookings as well as providing directions to must-see and must-do activities. 

Currently, both the Elk + Avenue and the Mount Royal Hotel are classified as 3-star properties as per CHA guidelines.

Pursuit currently operates two hotels in Banff; the Elk + Avenue and the Mount Royal Hotel and one property in Jasper National Park, the Glacier View Inn.  

Inspired by the hotel’s location at the corner of Elk Street and Banff Avenue, the Elk + Avenue provides modern amenities in the heart of Banff. Just a short stroll from boutique shopping and world-class dining, the Elk + Avenue is a comfortable and contemporary basecamp for Banff exploration. 

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