Frequently Asked Questions

Stops vary depending on the tour, but we schedule stops at all major highlighted locations along the tour route. If there is a significant wildlife sighting, and it's safe to do so, the driver will stop the motor coach so pictures can be taken.

A camera is recommended as well as dressing in layers appropriate for the weather. You are welcome to bring snacks and drinks with you. If your tour ends in a location different from your departure location, be sure to bring along any necessary luggage.

We always recommend that you bring layers with you, even on those warm summer days since some sightseeing stops will be a little cooler than others. Wear some good walking shoes with grip; bring your camera, sunscreen and some light snacks.

Not all, if you are interested in joining a tour and require a wheelchair accessible vehicle, please contact us at 1.866.360.8839.

Yes! Our sightseeing tours are a great way for families to experience the Canadian Rockies. For small children, car seats or boosters are required.

Any child 5 and under are free when accompanied by an adult. For small children, car seats or boosters are required.

Yes. We ask that you make reservations at least 24 hours in advance to ensure availability.

We have several hotel partners that can accept payment and book your reservation for you. Check with the front desk about this option.

VISA and Mastercard are acceptable methods of payment online. Cash and debit payments are accepted at all Pursuit Adventure Centre locations.

No. Parks Canada requires all adult visitors to Canada’s national parks to buy a permit for the duration of their stay to support visitor services and facilities. Day Passes or a yearly Discovery Pass are available to buy in-person at Parks Canada's park gates and information centres in Banff and Jasper. Admission for youth 17 and under is free.

Lunch is available on all of our sightseeing tours. Tours make stops along the way, some of which may offer you a chance to purchase food or snacks to go.

Yes, our sightseeing tours that include food do offer different options that work for most restrictions. If you have any dietary restrictions, please contact 1.866.360.8839 and one of our reservation agents can assist you further.

Our tours range from 6 to 14 hours depending on the selected tour and departure location. Please inquire with our Explore Rockies experts for details upon booking.

Full refunds are provided if cancellations are made at least 24 hours in advance of your scheduled departure time.

These tickets must be purchased in person at least 30 minutes prior to departure and you must provide proof of residency to receive the discount. Some restrictions do apply—please ask when purchasing.

We recommend bringing your own breakfast or grabbing breakfast prior to starting your tour in Calgary. Though there will be a brief stop in Banff where you may grab breakfast and coffee from Tim Hortons. Delays may be encountered, therefore we cannot guarantee that you will have time to stop at Tim Hortons.

We have an all-new fleet of 52-seat luxury motor coaches that feature large windows providing unobstructed views, onboard washroom facilities, reclining seats, climate controlled temperatures, and onboard refreshments served. You will also have a professionally trained tour guide who has a wealth of information on the local area.

No, Wi-Fi will not be available on any of our sightseeing tours as we will be in areas without reception.

Wildlife sightings are very common in the National Park, but we cannot guarantee animal sightings. There are a lot of bears, moose, elk, big horn sheep, mountain goats, deer and more that share the parks with us and because they are in their natural habitat, their sightings are unpredictable.