Frequently Asked Questions

No, unfortunately time will not be designated for lunch or dinner on this tour. However, for a selection of light meals and snacks-to-go, you can visit Northern Lights and Starbucks at the Banff Gondola.

You will visit several beautiful locations around the town of Banff, including Two Jack Lake, Lake Minnewanka, Bow Falls, Cave & Basin National Historic Site and the Banff Gondola atop Sulphur Mountain.

The Banff Gondola base contains a gift shop, Starbucks coffee shop and lounge area. There are areas to walk around and relax with the views.

You will spend approximately 1.5 hours at the Banff Gondola. Admission to the Banff Gondola is included in the tour price.

No. This tour does not include Lake Louise.

Yes. There will be some time allotted for you to explore Lake Minnewanka, including trying to walk with snowshoes.

A camera is recommended as well as dressing in layers appropriate for the weather. You are welcome to bring snacks and drinks with you. If your tour ends in a location different from your departure location, be sure to bring along any necessary luggage.

We recommend a warm winter jacket, insulated snow pants, gloves or mittens and a warm hat. We also recommend warm winter boots. Plus, don't forget your sunglasses!

No. Unfortunately our motorcoaches are not wheelchair accessible.

Yes! Our sightseeing tours are a great way for families to experience the Canadian Rockies.

Any children 5 and under sharing a seat with a paying adult will be free. If you require a separate seat for your infant 5 and under, the regular child rate will be charged.

Yes. We ask that you make reservations at least 24 hours in advance to ensure availability.

We have several hotel partners that can accept payment and book your reservation for you. Check with the front desk about this option.

VISA and Mastercard are acceptable methods of payment online. Cash and debit payments are accepted at all Pursuit Adventure Centre locations.

Full refunds are provided if cancellations are made at least 24 hours in advance of your scheduled departure time.

These tickets must be purchased in person at least 30 minutes prior to departure and you must provide proof of residency to receive the discount. Some restrictions do apply—please ask when purchasing.

We offer acomfortable motorcoach featuring unobstructed views. You will also have a professionally trained tour guide and host who will share information all about the Canadian Rockies in winter.

No, Wi-Fi will not be available on any of our sightseeing tours as we will be in areas without reception.

Wildlife sightings are common in Banff National Park, but we cannot guarantee animal sightings. There are a lot of moose, elk, big horn sheep, mountain goats, deer and more that share the parks with us and because they are in their natural habitat, their sightings are unpredictable.

Baggage liability is limited to $500 for loss or damage per passenger. We do not recommend leaving any high value items in luggage stored beneath the coaches in the luggage bins.  

No. Parks Canada requires all adult visitors to Canada’s national parks to buy a permit for the duration of their stay to support visitor services and facilities. Day Passes or a yearly Discovery Pass are available to buy in-person at Parks Canada's park gates and information centres in Banff and Jasper. Admission for youth 17 and under is free.