Sky Bistro Frequently Asked Questions: Fine Dining at Banff Gondola

The well-being of our guests and staff has always been our top concern. This season we are taking extra measures to ensure you can travel with confidence. This includes the peace of mind to cancel up to two days before your visit and receive a full refund.

Read our full Covid safety promise

Crowd-free comfort
Enhanced cleaning program
Rigorous staff training
Peace of mind
Free cancellations up to 48 hrs

Are masks mandatory at Sky Bistro?

Yes, all guests must wear face masks that cover their mouth, nose and chin in all public spaces except when eating and drinking at their designated table. This includes all of our indoor and outdoor public spaces. Applicable to guests with or without a medical exception.

Is there a dress code at Sky Bistro?

The food and atmosphere is upscale; however, you are in the mountains! Dress to impress meets mountain casual. The top of Sulphur Mountain can get cold and windy, remember to bring a good jacket when visiting us.

How do I purchase the Sky Experience?

Please book your Sky Experience package online by clicking here. Sky Experience is only bookable within 30 days of travel.

Are drinks included in the Sky Experience package price?

Non-alcoholic and alcoholic beverages are not included in the Sky Experience Dinner package.

The Sky Experience includes two courses, is that one appetizer and one entrée per person?

Yes, each guest has the option of the appetizer and entrée they’d like to have.

For Sky Experience are there any items that I cannot choose from on the menu?

Yes, shared appetizers and desserts are not included in the package, but can be purchased as an additional course based on menu price.

What time does the Sky Experience start?

Sky Experience is available for Dinner at 4 PM. We recommend to take the Gondola at least 30 minutes before your reservation.

What is the Sky Experience cancellation policy?

The Sky Experience package is non-refundable.

Can a window seat be guaranteed at Sky Bistro?

Our team will do our best to accommodate requests for a window seat, but it cannot be guaranteed at this time.

Is it free to enter Banff and Jasper National Parks?

No. Parks Canada requires all adult visitors to Canada’s national parks to buy a permit for the duration of their stay to support visitor services and facilities. Day Passes or a yearly Discovery Pass are available to buy in-person at Parks Canada's park gates and information centres in Banff and Jasper. Admission for youth 17 and under is free.