The well-being of our guests and staff has always been our top concern. This season we are taking extra measures to ensure you can travel with confidence. This includes the peace of mind to cancel up to two days before your visit and receive a full refund.

Read our full Covid safety promise

  • Crowd-free comfort Crowd-free comfort
  • Enhanced cleaning program Enhanced cleaning program
  • Rigorous staff training Rigorous staff training
  • Peace of mind Peace of mind
  • Free cancellations up to 48 hrs Free cancellations up to 48 hrs

Yes, all guests must wear face masks that cover their mouth, nose and chin in all public spaces except when eating and drinking at their designated table. This includes all of our indoor and outdoor public spaces. Applicable to guests with or without a medical exception.

The food and atmosphere is upscale; however, you are in the mountains! Dress to impress meets mountain casual. The top of Sulphur Mountain can get cold and windy, remember to bring a good jacket when visiting us.

Please book your Sky Experience package online by clicking here. Sky Experience is only bookable within 30 days of travel.

Coffee, tea, and soft drinks are included in the Sky Experience Lunch package. Non-alcoholic and alcoholic beverages are not included in the Sky Experience Dinner package.

Yes, each guest has the option of the appetizer and entrée they’d like to have.

Yes, shared appetizers and desserts are not included in the package, but can be purchased as an additional course based on menu price.

Sky Experience is available for Lunch starting at 11:30 AM and for Dinner at 4 PM. We recommend to take the Gondola at least 30 minutes before your reservation.

The Sky Experience package is non-refundable.

Our team will do our best to accommodate requests for a window seat, but it cannot be guaranteed at this time.

No. Parks Canada requires all adult visitors to Canada’s national parks to buy a permit for the duration of their stay to support visitor services and facilities. Day Passes or a yearly Discovery Pass are available to buy in-person at Parks Canada's park gates and information centres in Banff and Jasper. Admission for youth 17 and under is free.

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