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Crowd-free comfort
Enhanced cleaning program
Flexible Cancellations Policy
Peace of mind
Rigorous staff training

Be Our Guest

Mount Royal Hotel seamlessly blends our heritage mountain influence with a thoroughly modern interior design and standard of service. And that service doesn’t stop at the front door. After more than 100 years at the same central location, we remain intimately involved in the life of the town and region. And we love passing on what we know to our guests to make sure you get the most out of your visit to Banff.

Signature Mount Royal Experiences

Cascade Lounge & Hot Tubs

Soak. Snack. Relax. The stunning mountain scenery is just part of a unique experience that waits for you on the roof. If soaking leaves you thirsty, the Cascade’s menu is sure to satisfy. It’s a welcome end to any day’s adventures—or the perfect start to an evening out.

Hotel Library

From modern culture to historical tales, there’s no shortage of amazing stories to share of Banff and the Mount Royal Hotel. Whether you’re interested in learning or creating your own Banff moments, our collection of books will get the most out of your visit.

Lobby Museum

To really get a feel for the place you’re staying at today, we think you’ll find it fascinating to take a trip back in time through photos, art and artifacts. Always open.

Tours & Activity Desk

Our team of activity planners are at your service to provide recommendations on Banff’s top activities and experiences. Pop up booth located in front of the Hotel main entrance on Banff Avenue.

General Store*

Snacks and everything you need to make your visit perfect. Located on Level 2 next to the Tour & Activity Desk.

Shopping

Part of the Banff experience is to visit the local shops that are conveniently located downstairs from your room, make sure to make some time to get a treat from the candy store or a souvenir for your family and friends.

See shopping options

*Temporarily closed.

Banff Gondola

Explore Banff from the Top

With six stunning mountain ranges and the sweep of the Bow Valley laid out before you, views from the Sulphur Mountain summit are nothing short of breathtaking. And there’s much more to discover inside the state-of-the-art facility that’ll heighten your senses at every turn.

Learn More

Stories from the Mount Royal Hotel

Videos Only

Mount Royal Hotel:

The Story of Banff's Iconic Hotel Continues