Coronavirus (Covid-19) Guest Information

Your safety is our priority. We are working around the clock to make sure our experiences are safe for all of our guests, allowing you to book and visit us with confidence.

Be Our Guest

Mount Royal Hotel seamlessly blends our heritage mountain influence with a thoroughly modern interior design and standard of service. And that service doesn’t stop at the front door. After more than 100 years at the same central location, we remain intimately involved in the life of the town and region. And we love passing on what we know to our guests to make sure you get the most out of your visit to Banff.

Signature Mount Royal Experiences

Cascade Lounge & Hot Tubs*

Soak. Snack. Relax. The stunning mountain scenery is just part of a unique experience that waits for you on the roof. If soaking leaves you hungry, the Cascade’s menu is sure to satisfy. It’s a welcome end to any day’s adventures—or the perfect start to an evening out.

Hotel Library

From modern culture to historical tales, there’s no shortage of amazing stories to share of Banff and the Mount Royal Hotel. Whether you’re interested in learning or creating your own Banff moments, our collection of books will get the most out of your visit.

Lobby Museum

To really get a feel for the place you’re staying at today, we think you’ll find it fascinating to take a trip back in time through photos, art and artifacts. Always open.

Tours & Activity Desk

Our team of activity planners are at your service to provide recommendations on Banff’s top activities and experiences. Located on Level 2 above the Lobby.

General Store

Freshly prepared grab-and-go meals, snacks and everything you need to make your visit perfect. Located on Level 2 next to the Tour & Activity Desk.

*Please note that due to an exciting renovation and refurbishment project, the Cascade wing elevator will be closed and unavailable. The Cascade Lounge and Hot Tubs will be accessible by stairs only.

Stories from the Mount Royal Hotel

Videos Only