Frequently Asked Questions

In Banff and Jasper, we have introduced stringent cleaning and safety protocols to safely operate for all travelers who visit Banff and Jasper. International travel to Canada is currently restricted. Please see our complete information page for more information on our Safety Promise.

The Mount Royal Hotel is located on Banff Avenue, ideally situated right in the heart of downtown and surrounded by boutique shopping and world-class dining options.

The Mount Royal Hotel does not allow pets.

No. We are pleased to offer our guests a 100% non-smoking environment.

The Mount Royal Hotel offer an assortment of modern rooms with a heritage twist, available in two queen or one king bed configurations. For those who require more space, junior suites offer enhanced living space for your stay. Our rooms feature a mountain-chic style with a relaxed approach to luxury.

No. Parks Canada requires all adult visitors to Canada’s national parks to buy a permit for the duration of their stay to support visitor services and facilities. Day Passes or a yearly Discovery Pass are available to buy in-person at Parks Canada's park gates and information centres in Banff and Jasper. Admission for youth 17 and under is free.

No, there is a $5/night parking fee. Offsite overflow parking is available at $5/night. Space is offered on a first-come, first-served basis. If there is no parking available upon your arrival, check out this article for more options.

Not all reservations at the Mount Royal Hotel include breakfast. Please visit to our deals page for updated information of packages.

Visitors stay anywhere from two to four nights all the way up to two weeks or longer depending on what you have planned while you’re here. There is no shortage of activities, events and attractions in Banff National Park. The Pursuit Adventure Centre is conveniently located within the Elk + Avenue. Our Adventure experts will gladly assist you in making bookings as well as providing directions to must-see and must-do activities.

Currently, both the Elk + Avenue and the Mount Royal Hotel are classified as 3-star properties as per CHA guidelines.

Pursuit currently operates two hotels in Banff; the Elk + Avenue and the Mount Royal Hotel and multiple properties in Jasper National Park, find more details here.